About Us

About Us

Welcome to BackyardEase


YOUR BACKYARD DESERVES MORE

You already know what peace feels like.
The warmth of a fire on a cool evening. The sound of water from a spa after a long week.
The satisfaction of a meal cooked outside, surrounded by people you love.

At BackyardEase, we exist to make those moments easier to create — and harder to leave.

We are a premium online outdoor living store, curating the finest outdoor furniture,
spa and leisure products, culinary outdoor equipment, and seasonal comfort items —
all in one place, delivered free to your door across the contiguous United States.


WHO WE ARE

BackyardEase was built on a simple belief: your outdoor space should feel like an
extension of your home, not an afterthought.

We are outdoor living enthusiasts who got tired of the endless searching — jumping
between brands, comparing specs across a dozen websites, and still not knowing whether
the product would actually live up to the photos.

So we did the work for you.

Every product in our store has been hand-selected based on quality, durability, design,
and long-term value — evaluated against manufacturer specifications, verified customer
reviews, and industry standards. If it doesn't meet that bar, it doesn't make the cut.


WHAT WE OFFER

We curate four categories of premium outdoor living products:

Outdoor Escapes
Patio furniture, pergolas, outdoor seating, and shade solutions designed to turn any
outdoor space into a true retreat. Built to last through seasons, not just summers.

Culinary Oasis
Outdoor kitchens, professional-grade grills, dining sets, and everything you need to
bring the kitchen outside. Because the best meals happen in the open air.

Spa and Leisure
Hot tubs, fire pits, saunas, and relaxation equipment that bring resort-level comfort
to your own backyard. You deserve to unwind without leaving home.

Seasonal Comfort
Heaters, weatherproof accessories, and climate-ready solutions that extend your
outdoor season — so your backyard works for you year-round, not just in July.


OUR PROMISE TO YOU

We know that buying premium outdoor products online is a big decision. You are
investing in your home, your lifestyle, and the experiences you will create there.
We take that seriously.

Here is what you can count on when you shop with BackyardEase:

Curated quality: Every product is selected with care. We carry brands and items
that meet our standards for durability, design, and long-term value — so you
don't have to take a chance.

Transparent pricing: No hidden fees. No surprise charges at checkout. What you
see is what you pay.

Free shipping: We offer free standard shipping on all qualifying orders to the
contiguous United States. Large items ship via freight with white-glove delivery
options available.

Manufacturer warranties: Every product is backed by the original manufacturer's
warranty. We coordinate warranty support on your behalf so the process is
as smooth as possible.

Real support: Our customer service team is available Monday through Friday,
9:00 AM to 5:00 PM ET. When you reach out, a real person responds — not a bot.

Secure checkout: Our store is powered by Shopify, one of the world's most
trusted e-commerce platforms, with encrypted, PCI-DSS compliant checkout.
We never store your payment details.


HOW IT WORKS

Shopping with BackyardEase is straightforward:

1. Browse our curated selection of premium outdoor living products.
2. Place your order securely through our Shopify-powered checkout.
3. We coordinate fulfillment and shipping directly to your door.
4. Large items are delivered via freight carrier with white-glove options available,
   including placement and packaging removal.
5. Your order arrives backed by manufacturer warranty and our full customer support.

No showroom visits. No sales pressure. Just a seamless online experience from
browse to backyard.


PROUDLY SERVING THE CONTIGUOUS UNITED STATES

BackyardEase is a registered business based in Atlanta, Georgia, serving customers
across the contiguous United States entirely online. We bring premium outdoor products
from leading manufacturers directly to your door — without the markups, delays, or
uncertainty of big-box retail.

We are not a marketplace with thousands of sellers and no accountability. We are a
focused, curated online store with one goal: to help you build the outdoor space you
have always imagined.


GET IN TOUCH

We would love to hear from you — whether you have a question before you buy,
need help after your order arrives, or just want a recommendation for your space.

Email: support@backyardease.com
Phone: +1 (706) 807-2323
Hours: Monday–Friday, 9:00 AM – 5:00 PM ET
Mailing Address: 8735 Dunwoody Pl STE R, Atlanta, Georgia 30350, US
Website: www.backyardease.com