Contact information

Contact Information

BackyardEase

CUSTOMER SUPPORT

We're here to help. Whether you have a question about a product, need help with an order, or want to discuss a return, our team is ready to assist you.

Email: support@backyardease.com
Phone: +1 (706) 807-2323
Hours: Monday–Friday, 9:00 AM – 5:00 PM ET

We aim to respond to all email inquiries within 1–2 business days.

MAILING ADDRESS

BackyardEase
8735 Dunwoody Pl STE R
Atlanta, Georgia 30350
United States

RESPONSE TIMES

Email inquiries: Within 1–2 business days
Phone support: Available Monday–Friday, 9:00 AM – 5:00 PM ET
Order issues and returns: We aim to resolve all order-related inquiries within 2–3 business days

HELPFUL LINKS

Before reaching out, you may find an immediate answer in one of our policies:

Privacy Policy: www.backyardease.com/policies/privacy-policy
Refund and Return Policy: www.backyardease.com/policies/refund-policy
Shipping Policy: www.backyardease.com/policies/shipping-policy
Terms of Service: www.backyardease.com/policies/terms-of-service

ABOUT BACKYARDEASE

BackyardEase is a premium outdoor living store based in Atlanta, Georgia. We curate high-quality outdoor furniture, spa and leisure products, culinary outdoor equipment, and seasonal comfort items — designed to help you transform your backyard into a personal sanctuary.

Our store is powered by Shopify and operates in accordance with all applicable U.S. consumer protection laws.

Website: www.backyardease.com
Email: support@backyardease.com
Phone: +1 (706) 807-2323
Address: 8735 Dunwoody Pl STE R, Atlanta, Georgia 30350, US