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Monday – Friday | 9:00 AM – 5:00 PM ET | Response within 1–2 business days

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FAQs

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Mailing Address

8735 Dunwoody Pl STE R Atlanta, Georgia 30350 United States

Email us

support@backyardease.com

Call us

Phone:+1 (706) 807-2323
Mon – Fri 9:00 AM – 5:00 PM EST
 

We aim to respond to all inquiries within 1–2 business days.

Quick links 

Frequently asked questions

Have questions? We’re here to help

How long does it take to complete an order?

Custom orders take 3 to 5 days to process, depending on the item purchased. We do provide express processing with next-day delivery for an additional fee.

Can I inspect the goods before receiving them?

Custom orders take 3 to 5 days to process, depending on the item purchased. We do provide express processing with next-day delivery for an additional fee.

What should I do if there is a problem with my custom order?

Custom orders take 3 to 5 days to process, depending on the item purchased. We do provide express processing with next-day delivery for an additional fee.

How long does shipping usually take?

Custom orders take 3 to 5 days to process, depending on the item purchased. We do provide express processing with next-day delivery for an additional fee.

How often does it need to be sharpended?

Custom orders take 3 to 5 days to process, depending on the item purchased. We do provide express processing with next-day delivery for an additional fee.